Office of Student Life

Disability Services

Grievance Procedure

The University and Disability Services support you in your right to file a grievance when you believe you have been denied equal access in the form of appropriate accommodations, modifications, auxiliary aids or effective communication or suffered discriminatory harassment as described in Section 504 of the Rehabilitation Act of 1973, The Americans with Disabilities Act (ADA) of 1990, or the Ohio Administrative Code 4112-5-09: Discrimination against persons with disabilities in institutions of higher education. The general grievance procedures, which apply to all students, are available to students with disabilities. The grievance procedures listed below are additional procedures that apply to students with disabilities who feel their rights have been violated under 504 and ADA.


Resolving Conflicts with the University, Faculty and/or Staff, Academic Department, or University Non-academic Department, Program or Organization

  1. Students are encouraged to discuss their concerns with their Disability Services Access Specialist. The Access Specialist will attempt to resolve the issues by assisting the student in discussing issues with the faculty member, department or program. In some instances, the Disability Services Director may be consulted in order to develop a resolution. Most situations are positively resolved through Access Specialist support and mediation.
  1. If either the student or the Disability Services Access Specialist feels that a satisfactory resolution is still not reached, the student should notify the ADA Coordinator. The ADA Coordinator, in consultation with Human Resources, Legal Affairs and Disability Services, will evaluate the complaint and determine an appropriate resolution.
  1. If the complaint is not resolved at the university level, the student may choose to file a complaint with the Federal Office for Civil Rights, The Ohio Civil Rights Commission or Disability Rights Ohio (formerly the Ohio Legal Rights Service). These entities will take complaints and will investigate when appropriate.

Resolving Conflicts with Disability Services and/or a Staff Member

The procedure for resolving conflicts with Disability Services and/or a staff member is similar to the steps explained above. Initially, the student should discuss the complaint with his/her Access Specialist. If the complaint is not resolved, or there is a specific reason the situation cannot be discussed with the Access Specialist, the student should meet with the Director.

A student has the right to bypass Disability Services and go directly to the ADA Coordinator. The ADA Coordinator, in consultation with Human Resources and Legal Affairs will evaluate the situation and determine an appropriate resolution. If a satisfactory solution is still not offered, the student may choose to file a complaint with the Federal Office of Civil Rights, The Ohio Civil Rights Commission, or Disability Rights Ohio. These entities will take complaints and will investigate when appropriate.


Resolving Alleged Discrimination by Another Student

In situations where students allege discrimination by another student, students have the option of filing formal charges under the Code of Student Conduct. Please refer to the policy and procedures in the Student Handbook. Contact the Office of Student Conduct for further information.


Contact Information

Student Life Disability Services

098 Baker Hall
113 W. 12th Ave
Columbus, OH 43210-1297
Voice: 614-292-3307
VRS: 614-429-1334
FAX: 614-292-4190

ADA Coordinator's Office

21 E. 11th Ave.
Columbus, OH 43201-2126
Voice: 614-292-6207
TTY: 614-688-8605
FAX: 614-688-3665

Student Conduct

550 Lincoln Tower
1800 Cannon Dr.
Voice: 614-292-0748

Federal Office for Civil Rights

Voice: 800-368-1019
TDD: 800-537-7697
FAX: 312-886-1807

Ohio Civil Rights Commission

Voice: 614-466-2785
TTY: 614-752-2391
FAX: 614-466-6250

Disability Rights Ohio

Voice: 614-466-7264
TTY: 614-728-2553
FAX: 614-644-1888

 

© 2018 The Ohio State University - Disability Services
098 Baker Hall, 113 W. 12th Ave, Columbus, OH 43210
Phone: 614-292-3307 | Fax: 614-292-4190 | VRS: 614-500-4445 | General Questions: slds@osu.edu | Exam/Quiz Accommodations: slds-exam@osu.edu
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